COVID-19 Updates

Find out how to book your visit and see the changes we’re making to keep everyone safe


The ‘New Normal’

We have made changes to our eat-in experience to make sure everyone stays safe during the pandemic.

First and foremost we encourage our customers to book tables in advance to avoid disappointment, as we have a reduced capacity to ensure social distancing!


Book a table!

You can do this up to 30 minutes before you plan to arrive.
We’ll keep your table on hold for 15 minutes.

Message us on our Social Media pages – please let us know how many people are coming and what time you’d like to arrive

Alternatively call us for a chat on 01539 727279 or 07739880844!

The Serious Stuff…

Please take a look at our COVID-19 procedures and measures before your visit!

Hand Washing

  • Q shield hand care provided for use by customers and staff
  • Staff wash hands after interaction with any customer

Cleaning

  • Clean counters and table surfaces after serving every customer with anti-viral disinfectant
  • Clean door handles regularly with anti-viral disinfectant
  • Clean surfaces of items brought in by staff
  • Cutlery, crockery and kitchen items hot washed at 120 degrees
  • Unfortunately, toilets are not in use for customers at this time

Social Distancing

  • Maximum 20 customers in store at any one time
  • Contactless payment encouraged
  • Staff to wear face masks when serving customers
  • One member of staff behind bar at one time (unless same household)
  • Minimum 1-2 metres between tables (unless same household)

Symptoms

  • Staff to self-isolate if any symptoms occur such as cough, fever or loss of smell/taste for 7 days
  • Staff to self-isolate if a member of their household shows symptoms such as cough, fever or loss of smell/taste for 14 days
  • Staff to take temperature before coming into the shop

Ventilation

  • Keep doors and windows open as much as possible to promote air-flow

Changes to Service

  • Encourage pre-order and booking to minimise time spent in-store
  • Menus only available outside for takeaway to minimise time spent in-store
  • Use disposable menus on tables

Increase Awareness

  • Provide posters inside store to encourage social distancing and hygiene to customers

We are Covid Confident!

We have recently been awarded the AA COVID Confident accreditation!

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